Medicare Drop
Head of Product
Architected dual-sided ops + partner platform with AI document parsing, live routing, and provider portal. Built competitive moat against multinational incumbents through technical differentiation.
Product Leader
Product leader with a decade of 0-to-1 launches, AI-assisted operations, and GTM realignment. I blend customer discovery, technical intuition, and board-facing clarity to turn ambiguity into operating systems that scale.
Tech Stack














































Experience
From health-tech operations to cybersecurity GTM to enterprise-scale systems. Every role represents a different operating model, but the mission stays constant: discover signal, design the system, ship value.
Head of Product
Architected dual-sided ops + partner platform with AI document parsing, live routing, and provider portal. Built competitive moat against multinational incumbents through technical differentiation.
Head of Product
Pivoted strategy to NIST CSF alignment, launched PLG mini-assessment funnel, repackaged pricing. Transformed founder-service into deployable SaaS platform.
Senior Product Manager
Grew from analyst to PM owning platforms powering sales, support, and operations. Built muscle memory for shipping at enterprise scale with cross-functional conviction.
Projects
Two-sided marketplace
65% reduction in support calls
Partner acquisition channel
Self-serve order placement and real-time visibility platform. Built as differentiation against multinational competitors.
Test
Test
Test
Enterprise SaaS
50% ARR increase
Days vs. months delivery
Cloud-based security program maturity scoring aligned to NIST CSF. Replaced Big Four consulting with actionable insights.
Workflow automation
80% error reduction
2x team productivity
Document intelligence parsing medical records, routing orders, and optimizing delivery logistics across 7 markets.
Operations platform
99% error reduction
Automated billing workflows
End-to-end revenue cycle management with automated claim validation, payment tracking, and reconciliation.
Internal tooling
25% conversion increase
Real-time leaderboards
Gamified sales dashboards with real-time performance tracking, achievements, and competitive leaderboards.
Growth engine
10% conversion rate
Self-serve acquisition
Product-led growth funnel with free mini-assessments that convert to paid enterprise plans.
AI/ML system
90% time reduction
Automated data extraction
Custom AI model for parsing medical documents, extracting structured data, and populating workflows automatically.
Testimonials
9 recommendations from LinkedIn
"Top-notch Product Manager. His knowledge, relentlessly positive attitude and ability to adapt to the ever-changing needs of a startup made him an absolute pleasure to work with. Intensely reliable and extremely skilled at working with difficult stakeholders."
"Joe is a hard working, focused PM with a knack for producing results that can be incremented on and adjusted. Joe's attitude, negotiations skills, and ability to pivot on incoming data points are some of his best strengths. I'd love to work with him again one day because he made projects easy to manage and gave me the space to do my work. 11/10 - I would negotiate project scopes with him again."
"Joe did a great job teaching me the basics of product management. One of the things I admire the most about Joe is his ability and interest to learn new technologies quickly. He was constantly showing me different tools and technologies that improved how I operated as a product manager. If there's ever a time when I'm looking for a tool or technology Joe would be my go to person."
"Joe is a team player who is passionate about the cybersecurity industry. He brings an unmatched positive attitude no matter how often he has to pivot to adapt to changing business requirements. He builds close working relationships with customers to identify business needs and help bring those ideas to market."
"One of the best Product Managers I've ever worked with. Has expertise in modern productivity tools and provides truly constructive feedback. He has a talent for clearly communicating product functionality and value to large audiences, and has a knack for building strong relationships with developers. Person with strong work ethic, great sense of humor, and is highly respected among peers."
"Joe was our first Product Manager at Blue Lava. Coming into a start-up to be the first person to inhabit a role can deter some people, but not Joe. He jumped into the role, stepped up to help run the function and adapted, learned and grew along with the company. Joe is motivated, passionate and a collaborative team player."
"Joe is one of the people in my career that I will never forget. He is a natural leader who partners with those around him and inspires them to always be their best self. Regardless of the environment - whether leading a team meeting, defining product direction, or collaborating with cross functional partners - Joe shines. Excellent at conflict management, and workmates genuinely enjoy working with or for him."
"One word that summarizes Joe - awesome. His sheer curiosity, enthusiasm, servant leadership and product understanding have always impressed me. He engages with teams in a versatile manner, enabling continuous learning, fostering collaboration, removing impediments, and taking forward actions towards the Product vision. A fantastic person to have on your team, a solid Scrum Master and value-obsessed Product Manager."
"What impresses me about Joe is his ability to seek out, quickly learn and apply technology that can help fulfill business needs. He is confident and good natured, which helps enable successful dialogues with business, Management and the IT Development Team. Any company will benefit immensely from his potential if provided with the opportunity to stretch his limits."
Contact
Looking for a product leader who can turn ambiguity into revenue-generating systems? I'd love to hear about your project.
Connect with me
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